| Contact information and service support
Our customer care team is available to provide technical and service support 7am - 9pm, every day of the year.
| Phone (within NZ): |
0800 960 000 |
| Phone (outside NZ) |
+64 9 965 2396 |
| Fax: |
0800 961 000 |
| Online: |
Email us |
| Mail: |
PO Box 2533
Shortland Street
Auckland 1140 |
| Delivery: |
Level 2
162 Grafton Road
Grafton
Auckland |
Order phone cards, gift cards and
point of sale
Click here to order online or find out how to use our automated phone service.
Join the Ezi-Pay retail network
Please contact us using this form.
For details on selling top-ups, phone and gift cards through your terminal
Please refer to the user guide for your terminal
Voiding Ezi-Pay transactions
Please refer to our FAQ section for more information.
Phone card providers
Ezi-Pay provides the means through which phone cards and other
products are sold. If your enquiry concerns the performance
of a phone card, please contact the phone
card provider directly for assistance.
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